Contact Us
Shenzhen Shujing Technology Co., Ltd.
OWNER: Li Guirong
Customer Service Hours: 24/7 (24 hours a day, 7 days a week)
Contact Us
Questions about an order, a product, compatibility, delivery, or after-sales support? Our team is here to help you find the right answer.
Support for Your Everyday Technology
Elverixa™ customer support is here to assist before, during, and after your purchase.
Whether you are comparing products, checking device compatibility, following an order, or need help after delivery, send us the details of your question and our team will review your request.
Providing clear information in your first message helps us understand your situation and respond more efficiently.
Email Us
For order assistance, product questions, website inquiries, or general support, contact service@elverixa.com .
Call Us
You can reach Elverixa™ using our official
contact number:
+86 13410020790
24/7 Support
Customer service is available 24 hours a day, 7 days a week for incoming inquiries.
Support Across Your Elverixa™ Experience
Our customer care team can assist with a range of questions related to your purchase and our electronic products.
Product Questions
Ask about product specifications, features, use cases, or other information shown on our store.
Device Compatibility
If you are unsure whether a hub, charger, display accessory, controller, or other device is suitable for your setup, include your device model when contacting us.
Order Status
Contact us if you need help understanding your order status, tracking information, or delivery details.
Returns & Refunds
If you need to request a return or have a refund-related question, our team can provide the applicable next steps.
Include Your Order Number When You Contact Us
If your question is related to an existing purchase, including your order number helps us locate the correct transaction more quickly.
It is also helpful to include the product name, a short description of your question, and any relevant photos if your inquiry involves visible shipping or product damage.
Email: service@elverixa.com
Reach Elverixa™ Directly
Brand
Elverixa™
Company
Shenzhen Shujing Technology Co., Ltd.
service@elverixa.com
Phone
+86 13410020790
Owner
Li Guirong
Customer Service
24/7 — 24 hours a day, 7 days a week
Business Address
Room 301, No. 10 Xiayuan Street, Liuyuebei Community, Henggang Subdistrict, Longgang District, Shenzhen
A Clearer Support Process
Once we receive your inquiry, our team will review the information you provided and determine the most appropriate response.
Some questions can be answered directly, while issues involving shipping, payment providers, logistics partners, or technical product details may require additional verification.
In those cases, we may ask for further information before providing the next step.
Real Help for Your Everyday Tech
- ✓ Support for product, order, shipping, and payment questions
- ✓ Assistance with compatibility and product information
- ✓ 24/7 customer service availability
- ✓ Clear official contact information for Elverixa™ customers
Thank you for choosing Elverixa™ .