Privacy policy

PRIVACY POLICY

Official Company Information

Shenzhen Shujing Technology Co., Ltd.

Company Name:
Shenzhen Shujing Technology Co., Ltd.

Company Address:
Room 301, No. 10 Xiayuan Street, Liuyuebei Community, Henggang Subdistrict, Longgang District, Shenzhen

Company Email:
service@elverixa.com

Owner:
Li Guirong

Customer Service Hours:
24/7 (24 hours a day, 7 days a week)

Elverixa™ is owned and operated by Shenzhen Shujing Technology Co., Ltd.

OWNER: Li Guirong

Customer Service Hours: 24/7 (24 hours a day, 7 days a week)

PRIVACY POLICY

This Privacy Policy explains how Elverixa™ collects, uses, shares, and protects information when you browse our store, place an order, create an account, or communicate with us.

OUR APPROACH TO PRIVACY

Clear Information About How Your Data Is Handled

Elverixa™ is operated by Shenzhen Shujing Technology Co., Ltd. We understand that customers expect transparency when sharing information online, especially when shopping for electronic products.

We process information that helps us operate the store, complete transactions, deliver orders, communicate with customers, improve our Services, and protect the website from misuse.

This policy explains those practices in a practical and accessible way.

Order Data

Customer information is used to process purchases, arrange delivery, and provide order support.

Website Data

Cookies and similar technologies may help us understand how visitors use the Elverixa™ store.

Privacy Controls

Depending on your location, you may have rights regarding certain personal information.

1. INFORMATION WE COLLECT

Information Connected to Your Elverixa™ Experience

The information we collect depends on how you interact with our website and which features you use.

Contact Information

This may include your name, email address, telephone number, shipping address, and billing address.

Order Information

We may process product selections, purchase history, transaction status, shipping information, returns, and refunds.

Account & Support Data

If you create an account or contact support, we may process account information, correspondence, and details you provide in your request.

Device & Usage Data

Certain technical information may be collected automatically, such as IP address, browser type, device information, pages viewed, and website interaction data.

1. HOW WE USE INFORMATION

Why Personal Information May Be Processed

Information may be used where reasonably necessary to operate Elverixa™ and provide our Services.

We may use information to:

Process and confirm customer orders.

Arrange shipping and provide tracking information.

Respond to product and customer service inquiries.

Manage returns, refunds, and transaction-related requests.

Maintain website functionality and improve user experience.

Detect suspicious transactions, fraud, abuse, or security threats.

Send marketing messages where permitted and consistent with your preferences.

Meet applicable legal, accounting, tax, and regulatory obligations.

DATA SECURITY

Protecting Information During Your Shopping Experience

We use reasonable technical and organizational measures intended to help reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure of personal information.

Payment-related information is processed through authorized checkout and payment providers. Elverixa™ does not directly store complete credit or debit card numbers in its regular customer service systems.

No online platform can guarantee absolute security, but we take practical measures appropriate to the information and Services involved.

1. SERVICE PROVIDERS & DISCLOSURE

When Information May Be Shared

We may share information with service providers that help operate the Elverixa™ store and complete customer transactions.

These service providers may include:

Ecommerce hosting and website infrastructure.

Payment processing and transaction security.

Shipping, fulfillment, and logistics.

Fraud prevention and account protection.

Customer support and communication tools.

Analytics and website performance services.

Advertising and marketing services where permitted.

Information may also be disclosed where required by applicable law, legal process, regulatory request, or where reasonably necessary to protect our rights, customers, or Services.

1. ADVERTISING & ANALYTICS

Measurement and Marketing Technologies

Elverixa™ may use analytics and advertising technologies to understand website activity, measure marketing performance, and improve how our products are presented.

Depending on your location and consent settings, advertising or analytics providers may use cookies, pixels, device identifiers, or similar technologies.

Meta

Meta technologies may be used for advertising measurement and related Facebook or Instagram functions where applicable.

Google

Google services may support analytics, advertising measurement, and related website functionality.

Other Providers

Additional analytics or marketing providers may be used from time to time in connection with our ecommerce operations.

Your Choices

Where available, certain preferences may be managed using cookie settings, browser controls, or other privacy tools provided on the website.

1. COOKIES

How Cookies Support the Elverixa™ Store

Cookies and related technologies may be stored on your browser or device to support website functionality and understand how the Services are used.

These may include:

Necessary cookies for cart, checkout, and account functions.

Preference cookies that remember certain selections.

Analytics cookies that help measure website activity.

Marketing cookies used where permitted for advertising-related purposes.

Security technologies used to reduce fraud and misuse.

Restricting certain cookies may affect functionality, including cart, checkout, account, or personalization features.

1. THIRD-PARTY WEBSITES

Links Outside Elverixa™

Our website may contain links to services or websites operated independently by third parties.

Those websites maintain their own privacy practices, terms, and security policies. Elverixa™ does not control how independent third parties collect or use information on their own websites.

1. YOUR PRIVACY RIGHTS

Access, Correction, Deletion & Other Choices

Depending on your location and applicable privacy law, you may have rights relating to personal information we process about you.

These rights may include eligible requests to:

Access certain personal information.

Correct inaccurate information.

Request deletion in qualifying circumstances.

Request information about certain processing activities.

Opt out of certain advertising-related uses where applicable.

Withdraw marketing consent where available.

Privacy requests can be sent to service@elverixa.com.

We may need to verify your identity before completing some requests.

1. CALIFORNIA PRIVACY INFORMATION

Additional Rights for Eligible California Residents

Depending on the California privacy laws applicable to your information, eligible residents may have additional rights concerning access, correction, deletion, and certain advertising-related data practices.

Where legally required, Elverixa™ will process eligible privacy requests in accordance with applicable requirements.

1. CHILDREN'S PRIVACY

Services Not Intended for Young Children

Elverixa™ does not knowingly seek to collect personal information from children below the minimum age required by applicable law.

If you believe a child has submitted personal information without appropriate authorization, contact us at service@elverixa.com so we can review the situation.

1. DATA RETENTION

How Long Information May Be Kept

Personal information is generally retained only for as long as reasonably necessary for the purpose for which it was collected.

This may include periods necessary for:

Order fulfillment and customer service.

Returns, refunds, and dispute management.

Accounting, tax, and recordkeeping obligations.

Fraud prevention and website security.

Legal and regulatory compliance.

1. INTERNATIONAL PROCESSING

Information May Be Processed Across Borders

Elverixa™ works with ecommerce, technology, payment, logistics, analytics, and support providers that may operate in different countries.

As a result, personal information may be processed outside your country of residence where necessary to provide the Services.

Where required by applicable law, appropriate safeguards may be used in connection with international transfers.

1. EMAIL COMMUNICATIONS

Transactional and Promotional Messages

We may send transactional communications needed to manage your purchase, such as order confirmations, shipping updates, return information, or customer service responses.

Promotional communications are sent only where permitted and according to your marketing preferences.

Eligible marketing emails include an unsubscribe option so you can update your preference at any time.

1. SECURITY INCIDENTS

Responding to Data Security Events

If we become aware of a security incident involving personal information, we will investigate and take reasonable steps appropriate to the circumstances.

Where notification is legally required, affected individuals or relevant authorities will be notified in accordance with applicable law.

1. POLICY UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable legal requirements.

The current version will be posted on this page. Where required by law, material changes may be communicated using an appropriate notice.

1. CONTACT US

Questions About Your Privacy?

If you have questions about this Privacy Policy, how Elverixa™ handles personal information, or wish to submit a privacy-related request, contact us using the information below.

Company:
Shenzhen Shujing Technology Co., Ltd.

Email:
service@elverixa.com

Business Address:
Room 301, No. 10 Xiayuan Street, Liuyuebei Community, Henggang Subdistrict, Longgang District, Shenzhen

Brand:
Elverixa™

PRIVACY AT ELVERIXA™

Clearer Data Practices for a Better Shopping Experience

Personal information is used for legitimate store and order operations.

Payment information is handled through secure processing systems.

Privacy requests are reviewed according to applicable law.

Marketing preferences can be managed where available.

Privacy questions or requests?

Contact:
service@elverixa.com

Thank you for trusting Elverixa™.